(referred to as “we”, “our”, or “us”). By accessing or using our website [https://unleash.org.in/], you agree to be bound by the following terms and conditions. Please read them carefully.

Terms and Conditions

1. Acceptance of Terms By using this website, you confirm that you are at least 18 years old and agree to comply with and be bound by these Terms. If you do not agree, please do not use our website.

2. Use of Website
You agree to use our website for lawful purposes only.

Violate any applicable laws or regulations.

Attempt to gain unauthorized access to our systems or data.

Use the website to distribute spam or malicious content.

3. Product
We strive to provide accurate and up-to-date information about our products. However, we do not guarantee the accuracy, completeness, or reliability of any information on the site.

Prices and availability are subject to change without notice.

4. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of [UNLEASH] and protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

5. Order & Payment Terms
By placing an order, you agree to provide accurate billing and contact information. All payments must be completed before delivery or access to services.

6. Returns, Exchanges & Refunds
Please refer to our Return & Refund Policy for full details.

7. Limitation of Liability
We shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or products/services.

8. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

9. Modifications to Terms
We reserve the right to update these Terms at any time without prior notice. Continued use of the website after changes implies acceptance of the revised terms.

10. Contact Information
For questions or concerns regarding these Terms, please contact us at:
📧 Email: [unleash@krishnacorp.com]
📞 Phone: [+91 9873335477]

Privacy Policy

1. Information We Collect
We may collect the following types of information:

a. Personal Information
When you use our website or make a purchase, we may collect personal data including:

Name

Email address –

Phone number-

Billing and shipping address –

b. Non-Personal Information
We may also collect technical data such as:

Browser type

IP address

Device information

Pages visited and time spent on the site

2. How We Use Your Information
We use your information to:

Process and fulfill your orders

Respond to your inquiries or requests

Improve our website and services

Send order updates, promotional emails, or newsletters (only if subscribed)

Maintain website security and user experience

3. Cookies and Tracking Technologies
We use cookies and similar technologies to:

Improve website performance

Understand visitor behavior

Customize content and offers

You can manage or disable cookies via your browser settings.

4. How We Share Your Information
We do not sell or rent your personal data. However, we may share it with:

Trusted third-party service providers (e.g., payment processors, delivery partners)

Legal authorities, if required by law

Analytics tools for website improvement (e.g., Google Analytics)

5. Data Security
We take appropriate security measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of data transmission is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights
You have the right to:

Access the personal data we hold about you

Request correction or deletion of your information

Opt-out of marketing emails at any time

To exercise your rights, contact us at [your email address].

7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:

📧 Email: [unleash@krishnacorp.com]
📞 Phone: [+91 9873335477]

Refund policy
If refund is approved by VASUDEV IMPEX PRIVATE LIMITED refunds will be credited to your original payment method within 5–7 business days.

Return Policy
We offer 7 days of Return policy .

Damages / Exchange / Replacement Policy

Exchanges , Replacement and Damages product will be delivered in 5-7 working days.

Shipping Policy
Products will be delivered in 5-7 working days,

RETURN ELIGIBILITY

The following items ARE NOT eligible for returns or exchanges unless the item has been received by the customer in a damaged or faulty condition:

• Edible and perishable items like food, treats, and supplements.
• Any personalised product personalised engraved identification tags.
• Bedding, mats, beds, sofa, blankets,
• Cat/Dog litter, trays, toys, & accessories
• Cat furniture and scratchers
• Grooming Products
• Leashes & Harness

Please note the list above isn’t comprehensive. There could also be other individual products like food, toys, grooming, collars, leashes, clothes, treats, supplements, and bowls & feeders that are non-returnable unless damaged. Product pages describe better whether a product is returnable or not.

Cancellation of Orders

If you have placed an order and decide to cancel it before the shipment is sent, please contact our customer support team or drop us a mail. Please be aware that we will not be able to cancel an order after it has been shipped. Alternatively, you will have the option of accepting the delivery or rejecting it if you want.

In Case Of Prepaid Order 

If you reject the delivery of a pre-paid order, a refund will be made to the original method of payment after it has been returned and investigated by us.

In Case Of Cash on Delivery (COD)

If you reject the delivery of a COD order, no refunds/store credits will be issued.

 

 

 

– Amount of wallet credit.

If you’ve used a coupon code in your initial purchase, then please note that the amount of the discount won’t be returned by way of wallet credit. The only amount provided by the way of wallet credit would be the amount paid by you after the discounted coupon is applied. The delivery fees paid by you within the initial purchase aren’t eligible for any store credit. The shop credit is strictly limited to the worth of the product.